Privacy Policy

About this policy

Repsume Ltd, 61 Lower Hillgate, Stockport, SK1 3AW (Repsumé) is responsible for personal information used to operate its UK CV scoring and rewriting service at repsume.com. You can contact us at info@repsume.com. This policy accompanies our Terms of Service.

Information we handle

We hold your first name, email address, language preference, account creation and last visit dates. For CV scoring and rewriting, we store the CV text you submit, its file name where supplied, parsed employment roles, selected role type and seniority, company context, the numbers and answers you provide, scores, flagged lines, generated rewrites and processing dates. We also hold purchase package, amount, currency, payment status and Stripe checkout reference, plus service events such as visits, uploads and rewrite requests. Sign in is handled by our authentication provider.

Why we use information

We use account and purchase information to provide the service, manage access, record orders and respond to support requests. These uses are necessary to perform our contract with you. We record service events, such as page visits and sign ins, to operate and improve the service under our legitimate interests. Where legal obligations require records, we rely on those obligations. Where consent is required, we will request it separately.

Service providers and payments

Lovable Cloud supports hosting, account access and data storage. Our AI service providers process relevant CV text and your supplied answers to generate rewrites. Stripe processes payments; full card details are entered directly into Stripe’s payment form, not stored by Repsumé. We do not sell your CV or send it to employers or recruiters. Providers may process information outside the UK; where required, we use appropriate international transfer safeguards.

Retention, deletion and security

CV text, answers, scores and rewrites remain stored in your account so you can revisit them. There is currently no automatic expiry period for CVs or service events.

You can delete your account yourself at any time from Your account, using “Delete my account” and typing DELETE to confirm. This immediately removes your profile, CVs, role answers, scores, rewrites, service events and sign in record, and signs you out. The only information we retain is the payment records the law requires us to keep, such as package, amount, currency, payment status, date and Stripe reference, for accounting obligations and disputes. These are no longer linked to any CV and are kept for 6 years for UK accounting purposes, then deleted. Copies in provider backups expire on each provider’s retention cycle.

Access controls restrict account information to its owner and authorised administrators. Browser storage keeps your sign in session available. No online service can guarantee absolute security.

Your rights

Under UK data protection law, you may have rights to access, correct, delete or restrict the use of your personal information, receive a portable copy, and object to certain processing. Where processing relies on consent, you may withdraw it. Email info@repsume.com with your request and account email. We may need to verify your identity. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.

Policy updates

We will update this policy as the service changes, including before introducing new uses of CV content. The date above identifies the latest version.